To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start.
- Follow the instructions and select the items you want to return.
- Please note that the purchaser will be responsible for the shipping cost(s) associated with the return.
- You will get a confirmation email with the shipping guidelines once the return request is approved.
Are there any charges for return?
- You are responsible for the charges of the return shipping.
- Original shipping charges are non-refundable.
How soon will I get my refund?
- Please allow 3-7 business days for your return to be processed. Please note: we check our Po Box every Friday. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, please allow 3-7 business days to receive refund.